Payment & Confirmation

Thank you for submitting a group registration form. As the contact person, you will be receiving all information and notifications related to this registration.

Next Steps

The registration is NOT confirmed until it is reviewed by MATSOL and paid in full. 

1. MATSOL will email an estimate or invoice:

• Purchase Order payment:
• If a PO was uploaded with registration (and is for the correct amount) MATSOL will email an invoice.
  
• If there is no PO or it is for the wrong amount, MATSOL will email an estimate that can be used to request a PO.
• Credit Card payment: MATSOL will email an electornic invoice with a payment link.
• Check: MATSOL will email an invoice.

NOTE: This invoice also serves as the group confirmation, be sure to check if there are any errors.

2. Make a payment within 15 days of receiving the estimate or invoice. Registration will not be confirmed until payment is received in full.

• Submit Purchase Order: Send signed purchase order by email to [email protected]. MATSOL will invoice the billing address.  
• Mail Check: Mail check to: MATSOL 160 Alewife Brook Pkwy #1202 Cambridge, MA 02138 (note new address!)
• Pay by Credit Card: Click on the payment link in the Quickbooks the online invoice. 

3. MATSOL will confirm registration after payment is received in full. 

• Each individual registrant will receive a confirmation email with their registration details. 
• The registration contact person will receive a copy of the invoice as confirmation that registration is complete.

NOTE: If anyone in the group registration does not receive a confirmation email, write to [email protected] Include the person's name and email address. 

Cancellation & Payment Policies

A registration may be cancelled for a full refund minus a $25.00 processing fee by April 12, 2023. Requests for refunds must be made in writing. There are no refunds for late cancellations made after April 12 or for no-shows to the conference. However, in-person registrants will still be able to attend the virtual conference and access the conference archive. Please see the MATSOL payment policies.

Contacting MATSOL

We prefer to receive correspondance about registration by email so that we can look into the matter before responding. Write to Registration Coordinator Emily Graham at [email protected]. Include registrant names and email addresses if concerning individual registrations. If needed, you can also call 617-820-5099 x104.

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